1. Introduction Welcome to SLASH Digital LAB. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect the personal information you provide when interacting with our website (slash-digital.io) and chatbot services.
2. Information We Collect When you use our chatbot or other services, we may collect the following information:
- Your name, email address, and contact details.
- Any messages, inquiries, or information you submit through our chatbot or website forms.
- Technical data such as IP address, browser type, and device information.
3. How We Use Your Information We may use the information collected for the following purposes:
- To understand your needs and provide better services.
- To respond to inquiries and provide customer support.
- For commercial purposes, including marketing and service improvements.
- To enhance our website and chatbot functionalities.
4. Data Sharing and Disclosure We do not sell or rent your personal data. However, we may share information:
- With service providers who assist in our business operations.
- If required by law, legal process, or government request.
- In case of a business transfer, merger, or acquisition.
5. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt-out of marketing communications.
- Contact us for further information or concerns about your data.
7. Contact Information If you have any questions regarding this Privacy Policy, you can contact us at:
SLASH Digital LAB
Calle 82#9-22, Bogotá, Colombia
Email: contact@slash-digital.io
For privacy-related inquiries: jean.martial@slash-digital.io
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the revised policy.
9. Governing Law This Privacy Policy is governed by the laws of Colombia.